Disruption in Mail Service Across the Country – What WSIB will be Doing

Posted On September 26, 2025

The WSIB will continue sending cheques by courier. People will get them within 10 business days. The WISB will not be able to send any documents or letters by mail until the disruption is over. Claims decisions will be shared verbally, or by secure email.

Injured Workers can submit documents online. https://documentupload.wsib.ca/?lang=en

Call us at 905-543-9090 to come in the office for assistant getting set-up with WSIB Secure email so you can upload your documents.

Office Open: Monday, Tuesday, Wednesday form 10-3 PM